Privacy Policy

We respect your privacy. This policy explains what information we collect and how we use it to run the Water What Matters™ volunteering community.

Last updated: September 23, 2026

Information We Collect

We collect the information you provide when you create an account, set up an organization or company profile, sign up for volunteer opportunities, and log your hours.

  • Account details such as your name, email address, and role (volunteer, organization, or company).
  • Organization and company details such as name, type, website, EIN, and contact information.
  • Volunteering activity such as opportunities you sign up for, hours completed, and points earned.

How We Use Your Information

We use your information to operate the platform, match volunteers with opportunities, verify and sign off volunteer hours, award recognition points, and generate impact reports for organizations and companies.

  • To provide and personalize your experience across dashboards.
  • To let organizations review, approve, and sign off volunteer hours.
  • To let companies verify their employees and measure collective impact.
  • To send you important notifications about your account and activity.

How We Share Information

We do not sell your personal information. Limited information is shared only where it is needed to run the community — for example, an organization can see the volunteers who signed up for its opportunities, and a company can see the verified activity of its own employees.

Data Retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal and reporting obligations. You may request deletion of your account at any time.

Your Choices

  • Access and update your profile information from your account settings.
  • Request a copy or deletion of your personal data.
  • Opt out of non-essential notifications.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us through the contact options on JoinWater.org.