Terms of Use

Acceptance of Terms

By accessing or using Water What Matters™ (JoinWater.org), you agree to be bound by these Terms of Use. If you do not agree, please do not use the platform.

Who Can Use the Platform

The platform is intended for volunteers, nonprofit and community organizations, and companies that support corporate volunteering. You are responsible for providing accurate information and keeping your account details up to date.

Accounts and Roles

• Volunteers can sign up for opportunities, log hours, and earn recognition points.
• Organizations can post opportunities, approve volunteers, and sign off completed hours.
• Companies can verify their employees and view aggregated impact reports.
• You are responsible for maintaining the confidentiality of your login credentials.

Points and Recognition

Recognition points reflect verified volunteer hours signed off by organizations. Points are for recognition purposes and hold no monetary value. We may adjust points where activity is found to be inaccurate or fraudulent.

Acceptable Use

• Do not misrepresent your identity, hours, or affiliation.
• Do not post unlawful, harmful, or misleading opportunities or content.
• Do not attempt to disrupt, misuse, or gain unauthorized access to the platform.

Intellectual Property

WATER WHAT MATTERS™ and related branding are used with permission for this social impact change project. You may not use the marks without authorization.

Disclaimers and Limitation of Liability

The platform is provided on an "as is" basis. We work to keep it accurate and available but do not guarantee uninterrupted service. To the extent permitted by law, we are not liable for indirect or incidental damages arising from your use of the platform.

Changes to These Terms

We may update these Terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.